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Head of Consumer

  • CountryUnited Kingdom
  • CityLondon
  • Posted 06 May 2022
  • Closing Date
  • DepartmentCommercial
  • HoursFull Time
  • ContractPermanent
  • WorkplaceHybrid

Role Overview

We are currently recruiting for a Head of Consumer to join us on a permanent basis.  This role will report to the CFO and will be responsible for the delivery of the consumer experience that supports consumer, prosumer and other B2B customers with wide-reaching influence on all aspects of pricing, product, customer journey and day-to-day customer care.  You will be responsible for the overall success of our customer journey, working with your team, across the business and with key vendors to enable us to exceed our ambitions. This will include defining promotions, being accountable for relevant costs, and working to optimize our revenue and electricity cycles, analysis and forecasts for the new business line.

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